Data Controller

This information has been drawn up to make known the principles of confidentiality that govern the use by LUCIA MAISON of the data provided by customers, including data collected through this website. This page describes the methods of management of the site in reference to the processing of personal data of users who consult it. This information is also provided pursuant to GDPR – EU Regulation 2016/679 (Personal Data Protection Code) to those who interact with the Web services accessible electronically from the address: https://luciamaisonforioischia.wbzak.net. The information is provided only for this website and not for other websites that may be consulted by the user via links on this site. By visiting this website, you implicitly declare that you have understood and accepted the processing methods described in this privacy policy. Mazzella Maurizio - VIA FORTINO 25 int. 1 - 80075 Forio NA in the person of its legal representative pro-tempore is the owner of the processing of the aforementioned data, which is carried out at the company headquarters for the purposes set out in this privacy policy, including the purpose of direct marketing in the event of consent by the user.
The processing connected to the web services of this site is handled only by internal personnel of the owner company, specifically appointed for processing, and by external personnel in charge of occasional maintenance/management operations of this website. The personal data provided by users who send requests for information material or who sign up for newsletters are used for the sole purpose of performing the service or performance requested. Such data may also be used by the company for the pursuit of the following purposes: a) management of the relationship with the customer; b) performance of the company's own economic activity; c) other purposes related to the activity carried out by the company and connected to it (for example, improving the products and services offered, even if not strictly related to the services requested by the interested party; market research on customer satisfaction, etc.). If it is necessary to collect data that allow the personal identification of the user in order to provide the latter with a specific service, the user is asked to voluntarily provide the necessary data, which will be processed exclusively for the purposes of providing the service.
In the event that the user wishes to make a reservation at the accommodation facility, the user will be asked for information such as name, address, telephone number, e-mail address, credit card number and preferences regarding the room, this in order to elaborate and process the reservation of the requesting user. LUCIA MAISON uses the email address to send the booking confirmation and, if necessary, may use the other information to contact the user in order to obtain some of the data needed to process his/her booking. LUCIA MAISON may also use the contact details to: send the user a pre-arrival message summarizing the booking confirmation data, and providing further information about the area and the accommodation facility; communicate to the user special offers and promotions as provided in this Privacy Policy; as well as to send the user periodic surveys regarding the level of satisfaction or market research. The user may revoke the consent given for the sending of marketing communications at any time. The user may also revoke the consent given for participation in surveys.
Direct Marketing
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As specified above, we would like to provide you with information on new products, promotions, special offers and other information that we believe may interest you. In the event that you have expressly authorised us to do so by ticking the appropriate flag, we may send you said information by post and telephone, unless you have specified otherwise during registration. If, at any time, you wish for your data not to be used for direct marketing purposes, you may let us know by contacting our customer service via email at the following address luciamaisonischia@gmail.com and we will no longer send you any commercial communications. If you have intended to deny consent to the processing of your data, you will never receive any commercial communications and the data you provide will be used exclusively to respond to your request.
Browsing Data
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The computer systems and software procedures used to operate this site internet acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols. This information is not collected to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) ​​addresses of requested resources, the date and time of the request, the method used to submit the request, the size of the response file, the numerical code indicating the status of the response given by the server and other parameters relating to the operating system and the user's IT environment. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning, and is deleted immediately after processing. The data may be used exclusively by the Judicial Authority to ascertain responsibility in the event of hypothetical computer crimes against the site.

Data Provided Voluntarily by the user

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site, or the completion of the form, entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message by the customer.
Provision of Data

The user is free to provide personal data reported in the request forms or otherwise indicated in specific sections of the website to request the sending of information material or other communications. Failure to provide such data does not imply the impossibility of obtaining what is requested, even anonymously. Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorized access to the database.
Processing Methods

Your personal data will be processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access. The user always has the right, at any time, to obtain confirmation of the existence or otherwise of data referring to him/her and to know its content and origin, verify its accuracy or request its integration or updating, or rectification (GDPR - EU Regulation 2016/679). Pursuant to the same article, you have the right to request the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their processing. This privacy policy may be modified periodically and the use of the information collected is subject to the privacy policy in effect at the time of use. This document, published at https://luciamaisonforioischia.wbzak.net, constitutes the Privacy Policy of this website and will be subject to updates published from time to time and bearing the update date.